Privacy Policy

Last updated: 19 September 2026.

MedQ Medical Supplies (Pty) Ltd processes personal information in line with the Protection of Personal Information Act (POPIA) and other applicable law.

Information we may collect

This may include your name, company, email address, telephone number, billing or delivery address, VAT details, quotation/order information, correspondence and technical website information such as IP address, browser details, pages visited, timestamps and security signals.

How we use information

• Preparing quotations and processing orders.
• Delivering goods and issuing invoices.
• Responding to enquiries and providing customer support.
• Maintaining records required by tax, company and other applicable law.
• Improving website performance and protecting the website from abuse.

Sharing

MedQ does not sell personal information. Information may be shared where necessary with couriers, manufacturers, payment providers, professional advisers, hosting/security providers or authorities entitled to receive it by law.

Your rights

You may ask what personal information MedQ holds about you, request correction, and request deletion where MedQ is not legally required to retain the information. You may also object to certain processing.

Contact

Privacy enquiries: [email protected]
25 West Road, Houghton, Johannesburg, 2191, South Africa.